Frequently Asked Questions
Do you support direct delivery and dropshipping?
Yes, we offer Dropshipping. You can provide the necessary information, and we will arrange the product shipment within 3 days.
How long does the delivery take?
We deliver quickly. Samples are sent within 3 days. Bulk orders take 5-10 days, while OEM/ODM orders take around 15-25 days. Direct online orders (RTS) under 500 pieces are typically processed within 7-14 days.
Can I customize the products with my own logo and packaging?
Yes, we support both OEM and ODM orders. We have a dedicated team for customization. The minimum order quantity for customized products and packaging is 500 pieces.
What is your warranty policy?
All products are guaranteed for one year from delivery. If there is any quality problem within the warranty period, we provide new product replacements.
What payment methods do you accept?
We accept Credit Cards, PayPal, and Wire Transfers (T/T) for online orders. Western Union and Alibaba Trade Assurance are also supported for your convenience.
What are the available modes of transportation?
We usually ship via express couriers, air freight, sea freight, or dedicated special logistics lines depending on your requirements.
Osfor Toy
